(5.0 / 5)1013+ Ratings

Picanova Reviews

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Overall Rating

5.0
6 Reviews
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About Picanova

Picanova is a global brand offering personalized canvas prints, photo gifts, home decor and accessories. With a mission to "make people happy through personalized products," Picanova allows customers to upload their own photos and create unique, customized items that are tailored to their preferences. The company uses high-quality materials of canvas, metal, acrylic, wood with latest printing methods to ensure that each product is of the highest standard. Picanova also has a strong commitment to sustainability and offers eco-friendly options whenever possible. Products are made to order and shipped directly to customers, providing a hassle-free and personalized experience.

Picanova Coupon & Discount Codes

69% Off Canvas items

Verified 8 days ago400 Uses
69% OFF

Up to -30% extra discount | Black Friday

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60% Off Canvas Photo Order

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60% OFF

Picanova Customer Reviews (6)

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Moska Zanting
Moska Zanting
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Feb 7, 2023
Agatino Beneventi
Agatino Beneventi
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Feb 6, 2023
Juliette Giguère
Juliette Giguère
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Feb 5, 2023
Alexander Frost
Alexander Frost
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Feb 3, 2023
Erin Earle
Erin Earle
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Feb 2, 2023
Gary Valdez
Gary Valdez
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Feb 2, 2023

Picanova Customer’s Q&A

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Picanova FAQs

FAQ

About Picanova.com Prices and Cost?

Picanova.com offers a variety of custom photo products at different price points. For instance, canvas prints start at $4.00, increasing to $49.00 for an 8" x 8" size. Framed photo prints are priced from $20.00 to $60.00, while premium plush pillows range from $23.00 to $60.00. MIXPIX® photo tiles are available at $5.00 each, and acrylic prints can be purchased starting from $20.00 up to $55.00. New additions to their product line include photo mugs starting at $8.00, MixBlox at $9.00 each, photo puzzles from $15.00, poster prints beginning at $4.00, and star maps starting from $20.00. Shipping is free for orders over $70, while a shipping fee of $9.90 applies to orders below this amount. Orders combining items from different categories may incur an additional shipping surcharge.

FAQ

About Picanova.com Popular Products and Services?

Among the popular products and services offered by Picanova.com, Canvas Prints and Framed Photo Prints stand out as customer favorites. These items are available in various sizes, with canvas prints starting from a very accessible price point. Premium Plush Pillows and MIXPIX® photo tiles also enjoy popularity due to their customizability and quality. For those looking to add a unique touch to their home or office, Acrylic Prints offer a sleek and modern alternative. In addition to these, Picanova.com has introduced new items like Photo Mugs, MixBlox, Photo Puzzles, Poster Prints, and Star Maps, expanding their range of personalized photo products. The company's services are highly regarded, with a strong customer satisfaction rating, reflecting their commitment to quality and service.

FAQ

About Picanova.com Payment Method?

Picanova.com provides customers with a variety of payment options to ensure a convenient shopping experience. Customers can choose to pay using PayPal, which is a widely accepted and secure payment method. For those who prefer to use Amazon's services, Amazon Pay is available, allowing the use of payment methods stored in their Amazon accounts. Credit and debit card payments are also accepted, including major providers such as Visa, MasterCard, and American Express. Additionally, Picanova.com supports Klarna, a service where the company pays upfront, and the customer has the flexibility to repay within 14 days after placing the order. This array of payment methods ensures that customers can select the one that best suits their preferences and needs.

FAQ

Picanova.com Return Policy?

Picanova.com has a shipping policy that includes free delivery for orders over $70 within the contiguous USA. Orders below this amount incur a shipping fee of $9.90, and combining items from different categories may add a $3 surcharge. For locations like Alaska, Hawaii, Virgin Islands, and Puerto Rico, each order has a shipping fee of $39.90. The delivery times vary depending on the product, with canvas prints taking 2-5 business days and other products ranging from 2-8 business days. As for the return policy, customers are advised to contact customer service to cancel orders. If an order has already been shipped, the policy requires customers to destroy the items and provide photographic proof for a refund. For cancellations, if the full order is canceled, both product costs and shipping costs are refunded. If only part of the order is canceled, the product costs are refunded, but not the shipping costs.

FAQ

How can I create a custom photo product on Picanova.com?

To create a custom photo product on Picanova.com, start by selecting the product you wish to personalize. Once chosen, upload your photo and use the website's mock-up feature to preview how your print will look. After finalizing your design, proceed to checkout to complete your order. The production of your unique photo item will begin immediately after the order is placed, ensuring a high-quality, personalized product.

FAQ

How can I check my Picanova UK order delivery status?

Customer can check their order delivery status at www.ups.com/gb/en/Home.page, www.ups.eu or www.gel-express.de using their given order tracking number.
FAQ

How can I customize my own products on Picanova's website?

Customers can upload their own photos and customize their products using Picanova's user-friendly design tools.
FAQ

What to do if my product is damaged?

Customer can complain with customer service by taking photograph of the product including the package so that they can establish whether the damage has occurred during shipment or during production, and send them at info@picanova.co.uk
FAQ

What can I do if my product has still not been delivered after expiry of usual delivery period?

Customer can check the status of your shipment as above, and can contact Picanova.co.uk customer service for help via the contact form, e-mail at info@picanova.co.uk or talk on support hotline +44 15 64331166 Mo.-Fr. 10-15 o'clock.
FAQ

What is Picanova's return policy?

Picanova has a 100% satisfaction guarantee, which means that if customers are not completely satisfied with their order, they can return it within 30 days for a full refund.

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